TY  - BOOK
AU  - Kondo, Mwanaisha Ramadhani
TI  - Customer relationship management strategies in public service organizations:  a case of Tanzania Revenue A uthority 
AV  - THS EAF HF5415.5.T34K66 
PY  - 2016///
CY  - Dar es Salaam.
PB  -  : University of Dar es Salaam.
KW  -  Customer relations
KW  -  Management
KW  - Tanzania Revenue Authority
KW  -  Dar es Salaam
N1  - Includes bibliographical references
ER  -