Komba, Ladis <br/><br/>
impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations:   a case of tourist hotels in Tanzania 

 - Augsburg:  Wibner,  1997 
 - xi,205p.:  ill.;  21cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumers<br/>Tanzania<br/>Consumer satisfaction<br/>Tourist trade
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.33.T3K6