TY - BOOK AU - Komba,Ladis TI - impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations: : a case of tourist hotels in Tanzania AV - THS EAF HF5415.33.T3K6 PY - 1997/// CY - Augsburg PB - Wibner KW - Consumers KW - Tanzania KW - Consumer satisfaction KW - Tourist trade ER -