TY  - BOOK
AU  - Mfupe,L.D
TI  - An exploition of cosumer evalution of E-service quality: : the case of the University of Dar es Salaam library E-services
AV  - THS EAF HF5548.32.M4258 
PY  - 2013///
CY  -  Dar-es-salaam
PB  - University of Dar-es-salaam
KW  - Electronic commerce
KW  - Quality control
KW  - Customer service,
KW  - Evaluation
KW  - University of Dar-es-salaam library
N1  - Inludes bibliographical references
Thesis:MBA - University of Dar es Salaam
ER  -