TY  - BOOK
AU  - Teyanga,Herieth James
TI  - Factors influencing customer satisfaction in service industry in Tanzania: : the case study of Tanzania electric supply company limited ( TANESCO )
AV  - THS EAF HD9685.T34T49 
PY  - 2015///
CY  - Dar es Salaam
PB  - University of Dar es Salaam
KW  - Customer satisfaction
KW  - Consumer satisfaction
KW  - Service industries
KW  - Tanzania electric supply company limited
KW  - Tanzania
N1  - Includes bibliographical and references
Thesis: MBA ( Marketing ) - University of Dar es salaam
ER  -