Abdi, Hussein <br/><br/>
Perceived service quality and customer satisfaction in nonprofitable organization   : the case of Dar es Salaam Government Secondary Schools 

 - Dar es Salaam   : University of Dar es Salaam,  2007 
 - xii,91p.   : ill.   ; 30cm. 
<br/><br/>Includes bibliography p. 79-84<br/>Thesis: MBA (Marketing) University of Dar es Salaam, 2006 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service, <br/>Non profitable organisation, <br/>Tanzania, <br/>Case studies, <br/>Dar es Salaam Government Secondary School
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.T34A23