TY  - BOOK
AU  - Abdi,Hussein
TI  - Perceived service quality and customer satisfaction in nonprofitable organization:  : the case of Dar es Salaam Government Secondary Schools
AV  - THS EAF HF5415.5.T34A23 
PY  - 2007///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Customer service,
KW  - Non profitable organisation,
KW  - Tanzania,
KW  - Case studies,
KW  - Dar es Salaam Government Secondary School
N1  - Includes bibliography p. 79-84
Thesis: MBA (Marketing) University of Dar es Salaam, 2006
ER  -