Hamis, Hidaya <br/><br/>
The impact of management practics on service quality as perceived by customers:    the case of Tanzana Telecommunication Company Limited (T.T.C.L.) 

 - Dar es Salaam   : University of Dar es Salaam,  2007 
 - xii,87p.   : ill.   ; 30cm. 
<br/><br/>Includes bibliographical reference<br/>Thesis: M.B.A (Marketing) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication, <br/>Customer service, <br/>Tanzania Telecommunications Company Limited (TTCL's),<br/> Management
<br/><br/><label>LC Class. No.: </label>THS EAF HE7693.T34H34