Lankes, R. David <br/><br/>
Digital reference in the new millennium   : planning, management and evaluation 

 - New York   : Neal-Schuman Publishers,  2000 
 - 246p.   : ill.   ; 24cm. 
<br/><br/><label>ISBN: </label>1555703844 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services ( libraries) - planning, <br/>Electronic reference services ( libraries) - management, <br/>Electronic reference services ( Libraries) - evaluation
<br/><br/><label>LC Class. No.: </label>Z711.45.D54