TY - BOOK AU - Mimbi,Lucas TI - Factors influencing customer satisfaction with insurance companies: : a case of Tanzania AV - THS EAF HG8057.T34M5 PY - 2007/// CY - Dar es Salaam PB - : University of Dar es Salaam KW - Insurance KW - cooperative, KW - Insurance companies KW - Tanzania N1 - Includes bibliographical references Thesis: MBA (Marketing) University of Dar es Salaam ER -