Shirima, Neema <br/><br/>
Service and customer satisfaction in local and foreign commercial banks   : a comparative study 

 - Dar es Salaam   : University of Dar es Salaam,  2007 
 - xiii,107p.   : ill.   ; 30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis: MBA (Marketing) University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service,<br/> Banks, <br/>Local commercial banks,<br/> Foreign commercial banks,<br/> Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.T34S5