Fabian, Casmir <br/><br/>
Customer care towards building customer satisfaction   : a case study of the University of Dar es Sa laam 

 - Dar es Salaam   : University of Dar es Salaam,  2007 
 - x,66p.   : ill.   ; 30cm. 
<br/><br/>Bibliography: p.49 - 56 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction, <br/>Customer services, <br/>University of Dar es Salaam
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.F32