TY - BOOK AU - Tawa,Kolimba Pancras Reuben TI - An assessment of service quality in banks by the introduction of electronic funds transfer services: : a case of Tanzania postal bank AV - THS EAF HG1710.T382 PY - 2010/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Electronic funds transfers KW - Service quality KW - Tanzania postal bank N1 - Includes bibliographical references Thesis: MBA (Finance)-University of Dar es Salaam ER -