Mmari, Ivan Joseph <br/><br/>
The role of electronic reference services in facilitating effective teaching and learning process a case study of Open University of Tanzania headquater Dar es Salaam 

 - Dar es Salaam:  University of Dar es Salaam,  2010 
 - xii,105p.:  ill.;  30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis: MA (Information studies)-University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services<br/>Teaching and learning<br/>Open University
<br/><br/><label>LC Class. No.: </label>THS EAF Z675.E4M552