Chungu, Fatuma Iddi <br/><br/>
Impact of customer care practices on customer satisfaction   :  a case of Tanzania Electric Supply Company Ltd. 

 - Dar es Salaam   : University of Dar es Salaam,  2007 
 - xiii,121p.   : ill.   ; 30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis MBA. (Marketing) University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction,<br/> Customer care practices, <br/>Tanzania Electric Supply Company (TANESCO)
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.T34C48