TY  - BOOK
AU  - Chungu,Fatuma Iddi
TI  - Impact of customer care practices on customer satisfaction: :  a case of Tanzania Electric Supply Company Ltd
AV  - THS EAF HF5415.5.T34C48 
PY  - 2007///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Consumer satisfaction
KW  -  Customer care practices,
KW  - Tanzania Electric Supply Company (TANESCO)
N1  - Includes bibliographical references
Thesis MBA. (Marketing) University of Dar es Salaam
ER  -