Ngakongwa, Maxmillian Bryton <br/><br/>
effects of selected factors on customer satisfaction in the banking industry in Tanzania :    the case of selected commercial banks in Dar es salaam. 

 - Dar es Salaam :  University of Dar es Salaam,  2012. 
 - xiii,37p. :  ill. ;  30cm. 
<br/><br/>Includes bibliographical references<br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking, Dar es Salaam, Tanzania<br/> Cosmumer satisfiction<br/> Customer service
<br/><br/><label>LC Class. No.: </label>THS EAF HG1616.C87T34N452