Kafuku, Gregory <br/><br/>
Landline services enduring role for retention of key customers (TTCL case study) 

 - Dar es Salaam:  University of Dar es Salaam,  2005 
 - 22p.:  ill.;  30cm. 
<br/><br/>Includes bibliographical references<br/>Project report - Postgraduate diploma in Electrics Engingieering and Information Technology 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication<br/>Customer services
<br/><br/><label>LC Class. No.: </label>ECSE PRO HE8487.K33