Kayombo, Christostom O.M. <br/><br/>
Assessment of service quality in transport Industry:   the case of Tanzania Zambia railways Authority 

 - Dar es Salaam:  University of Dar es Salaam,  2006 
 - xiv,110p.:  ill.;  30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis: MBA (Marketing) University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Transportation<br/>Public relations<br/>Railways<br/>Customer service<br/>Tanzania Zambia Railway Authority
<br/><br/><label>LC Class. No.: </label>THS EAF HE3423.T34K39