TY  - BOOK
AU  - Kayombo,Christostom O.M.
TI  - Assessment of service quality in transport Industry: : the case of Tanzania Zambia railways Authority
AV  - THS EAF HE3423.T34K39 
PY  - 2006///
CY  - Dar es Salaam
PB  - University of Dar es Salaam
KW  - Transportation
KW  - Public relations
KW  - Railways
KW  - Customer service
KW  - Tanzania Zambia Railway Authority
N1  - Includes bibliographical references
Thesis: MBA (Marketing) University of Dar es Salaam
ER  -