TY  - BOOK
AU  - Hayes,John
TI  - The theory and practice of change management
SN  - 0333987977
AV  - HD58.8.H39 
PY  - 2002///
CY  - Basingstone
PB  - Palgrave Macmillan
KW  - Organizational change
KW  - Organizational effectiveness
N1  - Includes bibliographical references and index
ER  -