TY - BOOK AU - Charles Martin Kiduko TI - Assessment of customer satisfaction on electricity billing system : : the case of prepayment service in Dar es Salaam AV - THS EAF HF5415.5.T34K52 PY - 2011/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Customer satisfaction KW - Customer service, KW - Prepayment service, KW - Electric power consumption, KW - Dar es Salaam N1 - Includes bibliographical references Thesis: MBA (Marketing)-University of Dar es Salaam ER -