TY - BOOK AU - Sawaki, Adam TI - Determinants of customer retantion among mobile telephone services provider: : case of Vodacom Tanzania AV - THS EAF HF5549.5.R58T34S32 PY - 2014/// CY - Dar es Salaam PB - : University of Dar es Salaam KW - Customer retantion KW - Mobile telephone KW - Vodacom (Tanzania) N1 - Includes bibliographical and references ER -