Ame, Ahmed Mohamed <br/><br/>
The effect of quality on satisfaction and its consequences on customers' behavioral intentions  : a study of selected service firms in Tanzania 

 - Dar es Salaam    : University of Dar es Salaam,  2005. 
 - xxii,325p.    : ill.   ; 30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis: PHD (Business administration)-University of Dar es salaam<br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer behavior<br/>Consumer preferences<br/> Consumer marketing<br/> Marketing
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.33.T34 A44