Arapakis, Maria Softpower : how to speak up, set limits and say no without losing your lover, your job, or your friends - New York : Warner Books, 1990 - x,320p. : ill. ; 24cm. ISBN: 0-446-39103-4 Subjects--Topical Terms: Women, Canada, Life skills guides, Assertiveness(Psychology) LC Class. No.: HQ1221.A73