Haule, Neema Neule <br/><br/>
The influence of service quality on customer retention in the Banking sector in Tanzania:   insights from lending products in selected commercial banks 

 - Dar es Salaam:  University of Dar es Salaam,  2023 
 - xiii,58p.:  ill.;  30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis: M.A (Marketing), University of Dar es Salaam<br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Banks and banking<br/>Commercial banks<br/>Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.T34H38