TY  - BOOK
AU  - Haule,Neema Neule
TI  - The influence of service quality on customer retention in the Banking sector in Tanzania: : insights from lending products in selected commercial banks
AV  - THS EAF HF5415.5.T34H38 
PY  - 2023///
CY  - Dar es Salaam
PB  - University of Dar es Salaam
KW  - Customer services
KW  - Banks and banking
KW  - Commercial banks
KW  - Tanzania
N1  - Includes bibliographical references
Thesis: M.A (Marketing), University of Dar es Salaam

ER  -