Kilele, Anna William

Effect of services quality on customer loyalty of microfinance institutions in Tanzania; a case of Finca Microfinance Kinondoni Dar es salaam, Anna William Kilele - Dar es salaam: University of Dar es salaam, 2023 - xii,59p.; ill.; 30cm.

Includes: bibliographical references,
Thesis: MBA (Marketing)-University of Dar es salaam.


Customer loyalty
Microfinance
Finca microfinance
Kinondoni Dar es salaam
Tanzania

THS EAF HF5415.525T34K554