Effect of services quality on customer loyalty of microfinance institutions in Tanzania; a case of Finca Microfinance Kinondoni Dar es salaam,
Anna William Kilele
- Dar es salaam: University of Dar es salaam, 2023
- xii,59p.; ill.; 30cm.
Includes: bibliographical references, Thesis: MBA (Marketing)-University of Dar es salaam.
Customer loyalty Microfinance Finca microfinance Kinondoni Dar es salaam Tanzania