Shayo, F. S. <br/><br/>
The impact of automated teller machines (ATMs) service quality on customers' satisfaction  : the case of customers of Banking Institutions in Dar es Salaam, Tanzania 
Frank Stanslaus Shayo 
 - Dar es Salaam  University of  Dar es Salaam,  2008. 
 - xii,98p.  :ill.  ;30cm 
<br/><br/> Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking, <br/>Consumer satisfaction,<br/> Customer service,<br/>Automated tellers.
<br/><br/><label>LC Class. No.: </label>THS EAF HG1616.C87S52