TY  - BOOK
AU  - Machin,John L.J.
TI  - The expectations approach:  : improving managerial communication and performance
SN  - 0-07-084539-5
AV  - HF5719.M32 
PY  - 1980///
CY  - London
PB  -  : McGraw-Hill Book Company
KW  - Communication in management,
KW  - Communication in organizations
N1  - Includes bibliographical references
ER  -