Borins, S. <br/><br/>
Innovating, with integrity  : how local heroes are transforming American government. 

 - Washington :  Georgetown University Press,  1998. 
 - xix,333p.  : ill.  ; 23cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0-87840-687-5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management in government<br/>Canada<br/>Benchmarking (Management)<br/>Administrative agencies<br/>Technological innovations<br/>Organizational change
<br/><br/><label>LC Class. No.: </label>JK468.T67B67