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21.
Factors influencing customer satisfaction in service industry in Tanzania: the case study of Tanzania electric supply company limited ( TANESCO ) by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD9685.T34T49, ...

22.
Evaluating marketing strategies and customer satisfaction: the case of Tanzania custom Agents by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.13.O95, ...

23.
The impact of service quality on customers' satsfaction in the mobile banking service use in Tanzania: the case of commercial banks by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.M54T34K552, ...

24.
Factors influencing foreign customers satisfication in restaurant industry in Tanzania: a case of Dar Es Salaam city by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34J47, ...

25.
Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd. by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34C48, ...

26.
Assessment of customers' satisfaction on reliability and efficiency provision of power by TANESCO: the case of TANESCO Dar es Salaam region by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HC79.C6K47, ...

27.
Internal marketing factors and performance of postal services in Tanzania by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.S56, ...

28.
Relevancy of micro finance services and clients' satisfaction in Tanzania: the case of Finca - Tanzania by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG2351.B852, ...

29.
Client satisfaction with healthcare services in Tanzania by
Material type: Text Text
Publication details: Dar es Salaam. : University of Dar es Salaam. 2021
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS 5415.335.T34M543, ...

30.
Debit cards and customer satisfaction: the case of CRDB Bank Ltd by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1710.5.R56, ...

31.
The impact of service quality on customers' satisfaction and retention: the case of Tanzania commercial banks. by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34F37, ...

32.
The effeects of product attributes on consumers' perception: a case of beer brands marketed in Tanzania. by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF BF697.T34M84.

33.
Organizational behavior : improving performance and commitment in the workplace by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : McGraw Hill/Irwin , 2009
Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HD58.7.C6255 2009.

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