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	21.	No cover image available No cover image available No cover image available An Investigation of customer perception on service quality with banking industry in Tanzania : a case of Azania Bank Limited by Anna Samson [Author] Material type: Text Publication details: : Dar es Salaam. Unversity of Dar es Salaam, 2015 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAD HG1616.C87T34S25, ... Add to cart (remove)
	22.	No cover image available No cover image available No cover image available The operational performance of containers terminals to customer satisfaction in Tanzania by Vicent Stanslaus, Author Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam , 2015 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34S82 , ... Add to cart (remove)
	23.	No cover image available No cover image available No cover image available The Influence of utilitarian,hedonic and social values on customer satisfaction and behaviour intention with their shopping experince in supermarkets : a case study of Tanzania by Msimbira, Mary [Author] Material type: Text Publication details: Dar es Salaam, University of Dar es Salaam; 2016 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34M74 , ... Add to cart (remove)
	24.	No cover image available No cover image available No cover image available Assessment of service quality provided by the government executive agencies in Tanzania : the case of Tanzania Public Service College (TPSC) Constransia Stanslaus Cosmas Akaro by Assessment of service quality provided by the government executive agencies in Tanzania: the case of Tanzania Public Service College (TPSC) [author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2008 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection HF5415.5.A42, ... Add to cart (remove)
	25.	No cover image available No cover image available No cover image available Benefit components and customer satisfaction in health insurance schemes in Tanzania Twalib Idi Msangi by Msangi, Twalib Idi [Athour] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2005 Availability: Items available for reference: Dr. Wilbert Chagula Library: Not for loan (2)Collection, call number: East Africana Collection THS EAF HF 5415.33.T34 M72, ... Add to cart (remove)
	26.	No cover image available No cover image available No cover image available Factors influencing customer satisfaction in service industry in Tanzania: the case study of Tanzania electric supply company limited ( TANESCO ) by Teyanga, Herieth James [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2015 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD9685.T34T49, ... Add to cart (remove)
	27.	No cover image available No cover image available No cover image available The impact of service quality on customers' satsfaction in the mobile banking service use in Tanzania: the case of commercial banks by Kimaro, Sharifa [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2015 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.M54T34K552, ... Add to cart (remove)
	28.	No cover image available No cover image available No cover image available Factors influencing foreign customers satisfication in restaurant industry in Tanzania: a case of Dar Es Salaam city by Jeremiah, Naomi [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2015 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34J47, ... Add to cart (remove)
	29.	No cover image available No cover image available No cover image available Management of digital examination records at Muhimbili University of Health and Allied Sciences, Dar es Salaam, Tanzania by Zacharia, Christopher [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2010 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF RA976.T34Z32, ... Add to cart (remove)
	30.	No cover image available No cover image available No cover image available Customer care towards building customer satisfaction : a case study of the University of Dar es Sa laam by Fabian, Casmir [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.F32, ... Add to cart (remove)
	31.	No cover image available No cover image available No cover image available The analysis of factors affecting cutomer satisfaction in financial institutions : the case of Akiba Commercial Bank by Mwakigomba, Salome Epimack [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam , 2012 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.C87M852 , ... Add to cart (remove)
	32.	No cover image available No cover image available No cover image available Determinants of customer satisfaction in beverage industries: the case of Afri Bottlers Limited by Nyamusika, Pasaka Ogonji [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2005 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (3)Collection, call number: East Africana Collection THS EAF HD9348.T34N9, ... Add to cart (remove)
	33.	No cover image available No cover image available No cover image available Perceived service quality and customer satisfaction in local governments : The case of Ilala municipal council market traders by Maliva, Nelly Samson [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2005 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF HF5415.33.T34M34. Add to cart (remove)
	34.	No cover image available No cover image available No cover image available Effects of service quality dimensons of on customer's purchase decisions and satisfaction: the case of Mobile Phone Service Industry in Tanzania by Barden, Gwakisa [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.33.T34B37 , ... Add to cart (remove)