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81.
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Benefit components and customer satisfaction in health insurance schemes in Tanzania Twalib Idi Msangi by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2005
Availability: Items available for reference: Dr. Wilbert Chagula Library: Not for loan (2)Collection, call number: East Africana Collection THS EAF HF 5415.33.T34 M72, ...

82.
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Factors influencing job satisfaction for employees in the social security schemes in Tanzania: a case of National Social Security Fund (NSSF) in Ilala District, Dar es Salaam by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5549.5.J63T34M852, ...

83.
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Assessing employees' angagement in ralation to CSR practices and employees' satisfaction: a case of Vodacom Tanzania Limited by
Material type: Text Text
Publication details: Dar es Salaam :University of Dar es Salaam ,2013
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD60.5.T34A44, ...

84.
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Determinants of job satisfaction among administrative staff in higher learning institutions: a case of the Open University of Tannzanias administrative staff by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2013
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5549.5.J63T34N559 , ...

85.
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Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.S55, ...

86.
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The impact of marketing strategies on consumers buying decision in banking services : a case of National microfinance bank Irene Mahena by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2013
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (3)Collection, call number: East Africana Collection THS EAF HG1616.M3T34M333, ...

87.
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Factors influencing customer satisfaction in service industry in Tanzania: the case study of Tanzania electric supply company limited ( TANESCO ) by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD9685.T34T49, ...

88.
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Evaluating marketing strategies and customer satisfaction: the case of Tanzania custom Agents by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.13.O95, ...

89.
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The impact of service quality on customers' satsfaction in the mobile banking service use in Tanzania: the case of commercial banks by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.M54T34K552, ...

90.
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Factors influencing foreign customers satisfication in restaurant industry in Tanzania: a case of Dar Es Salaam city by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2015
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34J47, ...

91.
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Management of digital examination records at Muhimbili University of Health and Allied Sciences, Dar es Salaam, Tanzania by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2010
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF RA976.T34Z32, ...

92.
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Employee turnover and job satisfaction in a call center environment: the case study of TTCL call center, Dar es Salaam by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2010
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5549.5.T8M864, ...

93.
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Customer care towards building customer satisfaction : a case study of the University of Dar es Sa laam by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.F32, ...

94.
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Public employees job satisfaction : the case of employees under the ministry of water by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5549.5.J63M82, ...

95.
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The analysis of factors affecting cutomer satisfaction in financial institutions : the case of Akiba Commercial Bank by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam , 2012
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.C87M852 , ...

96.
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Factors affecting implementation of training programmes in the public service: the case of president's office Public service management in Tanzania by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2010
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF LB2831.5.T34C452 , ...

97.
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Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd. by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34C48, ...

98.
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Assessment of customers' satisfaction on reliability and efficiency provision of power by TANESCO: the case of TANESCO Dar es Salaam region by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HC79.C6K47, ...

99.
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Internal marketing factors and performance of postal services in Tanzania by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.S56, ...

100.
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Relevancy of micro finance services and clients' satisfaction in Tanzania: the case of Finca - Tanzania by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG2351.B852, ...