The loyalty effect: the hidden force behind growth profits and lasting value
Material type: TextPublication details: Boston: Brain and company inc, 1996Description: xii,323p.: ill.; 24cmISBN:- 0 87584 448 0
- HF5415.5.R438
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | UDSM Library | Social Sciences Collection | HF5415.5.R438 (Browse shelf(Opens below)) | Available | 000000601116 |
Includes bibliographical reference and index
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