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	1.	Image from Google Jackets Image from OpenLibrary	Quality is free: the art of making quality certain Philip B. Crosby by Crosby, Philip B Material type: Text; Format: print ; Literary form: Not fiction Publication details: : New York McGraw-Hill 1979 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Science and Engineering Collection TS156.6.C76. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Completeness : quality for the 21st century by Crosby, Philip B [Author] Material type: Text Publication details: New York : Dutton, 1992 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HD62.15.C76. Place hold Save to lists Add to cart (remove)

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