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1.
The contribution of customer relationship management (CRM) on bank performance : the case of CRDB bank limited by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2006
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF HG3431.A85T34M95 .

2.
The role of ICT in enhancing firms performance evidence from CRDB bank Ltd by
Material type: Text Text
Publication details: Dar es Salaam, :Universigy of Dar es Salaam, 2004
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: University of Dar es Salaam Business School (UDBS) THS FCM HF5549.5.P37K54 .

3.
The contribution of banks in the success of small businesses in Tanzania by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1641.T34K83, ...

4.
Debit cards and customer satisfaction: the case of CRDB Bank Ltd by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1710.5.R56, ...

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