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1.	Image from Google Jackets Image from OpenLibrary	The effect of service quality on customer satisfaction in the airline industry in Tanzania a case of Precision Air Limited Davy Parsaoran Hinsa Pardede by Pardede, Davy Parsaoran Hinsa [Author] Material type: Text Publication details: Dar es salaam University of Dar es salaam 2021 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.335.T34P273, ... Save to lists Add to cart (remove)
2.	Image from Google Jackets Image from OpenLibrary	The effect of service quality on customer satisfaction in the airline industry in Tanzania a case of Precision Air Limited Davy Parsaoran Hinsa Pardede by Pardede, Davy Parsaoran Hinsa [Author] Material type: Text Publication details: Dar es salaam University of Dar es salaam 2021 Availability: No items available. Save to lists Add to cart (remove)
3.	Image from Google Jackets Image from OpenLibrary	The effectiveness of customer retention in commercial banks in Tanzania: the case of CRDB Bank PLC, Barclays and NMB bank by Nkini, Upendo [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2012 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.C87T34N534 , ... Save to lists Add to cart (remove)
4.	Image from Google Jackets Image from OpenLibrary	The influence and applicability of IT on marketing of banking services in Tanzania by Magashi, Gerald [Author] Material type: Text Publication details: Dar es Salaam: Universi,ty of Dar es Salaam 2012 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.M3T34M33 , ... Save to lists Add to cart (remove)
5.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Zingerman's : guide to giving great service by Pomaranski, Nicole [Author] Material type: Text Publication details: New York : Hyperion, 2003 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.5.W445. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Customers for life: how to turn that one time buyer into a lifetime customer by Sewell, Carl [Author] Brown, Paul B [Author] Material type: Text Publication details: New York: Doubleday, 1990 Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.5.S49. Place hold Save to lists Add to cart (remove)
7.	Image from Google Jackets Image from OpenLibrary	Efficiency of services provided by commercial banks : a case of CRDB bank in Dar es Salaam region by Kabula, Irene Murihano [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (4)Collection, call number: East Africana Collection THS EAF HG1616.C87K32, ... Save to lists Add to cart (remove)
8.	Image from Google Jackets Image from OpenLibrary	Effects of automation of bank's process on customer service delivery in commercial banks: a case study of Citibank Tanzania Limited by Makoresho, William Fidelis [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (4)Collection, call number: East Africana Collection THS EAF HG1709.34.M34, ... Save to lists Add to cart (remove)
9.	Image from Google Jackets Image from OpenLibrary	An evaluation of impacts of rebranding on customers case study of mobile phone service providers in Tanzania by Machungu, Nicholas [Author] Material type: Text Publication details: Dar es Salaam. : University of Dar es Salaam. 2012 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: East Africana Collection THS EAF HF5415.3.T34M32 . Save to lists Add to cart (remove)
10.	Image from Google Jackets Image from OpenLibrary	Factors influencing customers satisfaction on internet connection: the study of Tanzania Telecommunication's Company Limited ( TTCL) by Mngulu, Nicodemus Elinihaki [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2010 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34M63, ... Save to lists Add to cart (remove)
11.	Image from Google Jackets Image from OpenLibrary	Assessment of customer satisfaction on the health service in Tanzania: a case of health centres owned by local governments by Mashaka Semkiwa [Author] Material type: Text Publication details: Dar es Salaam :University of Dar es Salaam 2009 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF R727.T34S45, ... Save to lists Add to cart (remove)
12.	Image from Google Jackets Image from OpenLibrary	Factor affecting customer satisfaction in electronic billing system ; tha case of Tanzania Electricity Supply Company (TANESCO) by Salum, Suleiman Ramadhan [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2011 Availability: No items available. Save to lists Add to cart (remove)
13.	Image from Google Jackets Image from OpenLibrary	Factor affecting customer satisfaction in electronic billing system ; the case of Tanzania Electricity Supply Company (TANESCO) by Salum, Suleiman Ramadhan [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2011 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5T34S34, ... Save to lists Add to cart (remove)
14.	Image from Google Jackets Image from OpenLibrary	Assessment of business performance of call centres in Tanzania : the case study of VODACOM Company by Raphael, Kakwira [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2011 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34R36, ... Save to lists Add to cart (remove)
15.	Image from Google Jackets Image from OpenLibrary	Assessment of service quality provided by the government executive agencies in Tanzania : the case of Tanzania Public Service College (TPSC) Constransia Stanslaus Cosmas Akaro by Akaro,Constransia Stanslaus Cosmas [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2008 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection HF5415.5.A42, ... Save to lists Add to cart (remove)
16.	Image from Google Jackets Image from OpenLibrary	Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam by Simwanza, Gaudensia [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2008 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.S55, ... Save to lists Add to cart (remove)
17.	Image from Google Jackets Image from OpenLibrary	An exploition of cosumer evalution of E-service quality : the case of the University of Dar es Salaam library E-services by Mfupe, L.D [Author] Material type: Text Publication details: Dar-es-salaam : University of Dar-es-salaam, 2013 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5548.32.M4258, ... Save to lists Add to cart (remove)
18.	Image from Google Jackets Image from OpenLibrary	Perceived service quality and customer satisfaction in nonprofitable organization : the case of Dar es Salaam Government Secondary Schools by Abdi, Hussein [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34A23, ... Save to lists Add to cart (remove)
19.	Image from Google Jackets Image from OpenLibrary	The impact of management practics on service quality as perceived by customers: the case of Tanzana Telecommunication Company Limited (T.T.C.L.) by Hamis, Hidaya [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HE7693.T34H34, ... Save to lists Add to cart (remove)
20.	Image from Google Jackets Image from OpenLibrary	Tanzania's client service charters ; participation and the resulting impact by Kimaro, Josephine Rogate [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2006 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD2763.T34K54, ... Save to lists Add to cart (remove)

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Your search returned 28 results.