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Customer relationship management in retail banking by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi ; Random Publications ; 2018
Availability: Items available for loan: (5)Collection, call number: HG1616.C87W33, ...
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Understanding customers C. Rice by Series: The Marketing
Edition: 2nd ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Oxford : Butterworth-Heinemann Ltd, 1997
Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.5.U57.
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An assessment of NBC'S customer service time by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Dar es Salaam: Unive,rsity of Dar es Salaam 1991
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (1)Collection, call number: University of Dar es Salaam Business School (UDBS) FCM RES HG1616.C87N78.
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Improving NBC customer services by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Dar es Salaam: University of Dar es Salaam, 1982
Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: University of Dar es Salaam Business School (UDBS) FCM RES HG1616.C87K37.
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Creating value shaping tomorrow's business by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Oxford: Butterworth, 1998
Availability: Items available for loan: Directorate of Library Services (UDSM) (1)Collection, call number: Social Sciences Collection HF5415.K4245M3 .
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