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1.
Responsiveness in service delivery and customer satsfaction: case of TANESCO in Dar es Salaa region by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2006
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (3)Collection, call number: East Africana Collection THS EAF HF5415.5.J67, ...

2.
IT and business alignment challenges in utility companies: the case of Tanzania electric supply company limited ( TANESCO ) by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2010
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD4348.5.F84, ...

3.
Management of obsolete materials in public institutions : the case of Tanzania Electric Supply Company Limited by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HD39.5.T34M39, ...

4.
Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd. by
Material type: Text Text
Publication details: Dar es Salaam : University of Dar es Salaam, 2007
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34C48, ...

5.
Assessment of effectiveness of foreign management contractors in public enterprises: the case of TTCL and TANESCO by
Material type: Text Text
Publication details: Dar es Salaam: University of Dar es Salaam, 2008
Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5686.B7S52, ...

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