000 00543nam a2200205Ia 4500
008 230524s9999 xx 000 0 und d
040 _cUDSM
050 _aHF5415.5.R455
100 _aPayne, Adrian
245 0 _aRelationship marketing for competitive advantage: Winning and keeping customers
260 _aOxford
260 _bButterworth-Heinemann
260 _c1995
300 _ax,304p.
300 _c25cm.
650 _aCustomer relations
700 _aill.
942 _2Library of Congress Classification
942 _cBook
999 _c107780
_d107780