000 00756nam a2200193 4500
040 _cUDSM
050 _aTHS EAF HF5415.335.T34P273
100 1 0 _aPardede, Davy Parsaoran Hinsa
_eAuthor
245 1 4 _aThe effect of service quality on customer satisfaction in the airline industry in Tanzania
_ba case of Precision Air Limited
_cDavy Parsaoran Hinsa Pardede
260 _aDar es salaam
_bUniversity of Dar es salaam
_c2021
300 _ax,52p.;
_bill.;
_c30cm
504 _aIncludes; Bibliographical references Thesis; MA (Business Administration)- University of Dar es salaam
650 _2Cunsumer satisfaction
650 _2customer service
650 _2Airlines
650 _2precision air limited
650 _2Tanzania
942 _2lcc
_cDST
_n0
999 _c126548
_d126548