| 000 | 00622nam a2200181 4500 | ||
|---|---|---|---|
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HF5415.335.E45 | ||
| 100 | 1 |
_aJoyce, Emmanuel _eAuthor |
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| 245 | 1 |
_aAssessing customer satisfaction in pre-and post-privatisation eras _b : a case of Dar es Salaam Handling Company Limited (DAHACO) |
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| 260 |
_aDar es Salaam _b : University of Dar es Salaam, _c2006. |
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| 300 |
_axvii,107p. _b : ill. _c ; 30cm. |
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| 504 | _aIncludes bibliographical references | ||
| 650 | _2Consumer satisfaction | ||
| 650 | _2Marketing research | ||
| 650 | _2Privatisation | ||
| 650 | _2DAHACO | ||
| 942 |
_2lcc _cDST |
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| 999 |
_c128309 _d128309 |
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