000 | 00582nam a2200169 4500 | ||
---|---|---|---|
040 | _cUDSM | ||
050 | _aTHS EAF HF5415.5.M62 | ||
100 | 1 |
_aMpako, Rukia _eAuthor |
|
245 | 1 |
_aAsssessment of customer satisfaction: _bthe case of CRDB Bank |
|
260 |
_aDar es Salaam: _bUniversity of Dar es Salaam, _c2006 |
||
300 |
_axi,69p.: _bill.; _c30cm. |
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504 | _aIncludes bibliographical references Thesis: MBA - University of Dar es Salaam | ||
650 | 1 | _2Customer satisfaction | |
650 | 1 | _2Customer Serives | |
650 | 1 | _2Cooperative Rural Development Bank | |
942 |
_2lcc _cDST _n0 |
||
999 |
_c128433 _d128433 |