000 00582nam a2200169 4500
040 _cUDSM
050 _aTHS EAF HF5415.5.M62
100 1 _aMpako, Rukia
_eAuthor
245 1 _aAsssessment of customer satisfaction:
_bthe case of CRDB Bank
260 _aDar es Salaam:
_bUniversity of Dar es Salaam,
_c2006
300 _axi,69p.:
_bill.;
_c30cm.
504 _aIncludes bibliographical references Thesis: MBA - University of Dar es Salaam
650 1 _2Customer satisfaction
650 1 _2Customer Serives
650 1 _2Cooperative Rural Development Bank
942 _2lcc
_cDST
_n0
999 _c128433
_d128433