| 000 | 00646nam a2200169 4500 | ||
|---|---|---|---|
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HF5415.5.R96 | ||
| 100 | 1 |
_aRwiza, Edith _eAuthor |
|
| 245 | 1 |
_aInfluence of customer satisfaction in telecommunication service provision: _ba case of Dar es Salaam City users. |
|
| 260 |
_aDar es Salaam: _bUniversity of Dar es Salaam, _c2006 |
||
| 300 |
_axv,86p.: _bill.; _c30cm. |
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| 504 | _aIncludes bibliographical references Thesis: MBA(Business administration) - University of Dar es Salaam | ||
| 650 | 1 | _2Telecommunication systems | |
| 650 | 1 | _2Customer services | |
| 650 | 1 | _2Technical service | |
| 942 |
_2lcc _cDST _n0 |
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| 999 |
_c128479 _d128479 |
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