| 000 | 00629nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 000000443550 | ||
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HG3431.A85T34M95 | ||
| 100 | 1 |
_aMwile, Bruce _eAuthor |
|
| 245 | 1 | 4 |
_aThe contribution of customer relationship management (CRM) on bank performance _b : the case of CRDB bank limited |
| 260 |
_aDar es Salaam _b : University of Dar es Salaam, _c2006. |
||
| 300 |
_a xi, 78p. _b : ill. _c ; 30cm. |
||
| 504 | _aIncludes bibliography | ||
| 650 | _aBanks and banking | ||
| 650 | _aTanzania | ||
| 650 | _aCustomer services, | ||
| 650 | _aCRDB Bank Ltd, Research | ||
| 942 |
_2lcc _cDST |
||
| 999 |
_c129650 _d129650 |
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