000 00619nam a2200169 4500
040 _cUDSM
050 _aTHS EAF HF5415.33.T34K37
100 1 _aKara, Nasra
_eAuthor
245 1 _aInvestigation of the factors influencing customer satisfaction in tourist hotels:
_bthe case of Dar es Salaam
260 _aDar es Salaam:
_bUniversity of Dar es Salaam,
_c2006
300 _a xiii, 94p.:
_bill.;
_c30cm.
504 _aThesis MBA (marketing) Univesity of Dar es Salaam Includes bibliographical references
650 1 _aCustomer satisfaction
650 1 _aTourist Hotels
650 1 _aDar es Salaam
942 _2lcc
_cDST
999 _c129926
_d129926