000 | 00637nam a22001817a 4500 | ||
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040 | _cUDSM | ||
050 | _aTHS EAF HF5415.5.T34K66 | ||
100 |
_aKondo, Mwanaisha Ramadhani _eAuthor |
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245 | 1 |
_aCustomer relationship management strategies in public service organizations _b a case of Tanzania Revenue A uthority |
|
260 |
_aDar es Salaam. _b : University of Dar es Salaam. _c2016. |
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300 |
_axiv,82p. _b : ill. _c ; 30cm. |
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504 | _aIncludes bibliographical references | ||
650 | _a Customer relations | ||
650 | _a Management | ||
650 | _aTanzania Revenue Authority | ||
650 | _a Dar es Salaam | ||
942 |
_2lcc _cDST _n0 |
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999 |
_c136866 _d136866 |