000 00629nam a2200181Ia 4500
008 230524s9999 xx 000 0 und d
040 _cUDSM
050 _aTHS EAF HF5415.33.T3K6
100 1 _aKomba, Ladis
_eAuthor
245 0 _aimpacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations:
_ba case of tourist hotels in Tanzania
260 _aAugsburg:
_bWibner,
_c1997
300 _axi,205p.:
_bill.;
_c21cm.
650 1 _aConsumers
650 1 _aTanzania
650 1 _aConsumer satisfaction
650 1 _aTourist trade
942 _2lcc
_cDST
_n0
999 _c13756
_d13756