000 00469nam a2200169 4500
001 000000448656
020 _a0-324-30159-6
040 _cUDSM
050 _aHD62.15.D4
100 1 _aEvans, James R.
_eAuthor
245 1 _aTotal quality
_b : management, organization, and strategy
250 _a4th ed.
260 _aCanberra
_b : Thomson South Western,
_c2005
300 _axii,467p.
_b : ill.
_c ; 24cm.
650 _aTotal quality management
942 _2lcc
_cBK
_n0
999 _c138393
_d138393